Sales: Better Prepared for Customer Meetings Than Ever Before
A mechanical engineering company with 40 field representatives sells complex industrial systems to manufacturing clients. Before every client meeting, sales reps need to know their client: last orders, open proposals, complaint history, current projects, industry news, competitive situation. Preparation previously took 45–60 minutes — or was skipped, leading to generic conversations.
Read MoreMechanical Engineering: Maintenance and Fault Analysis with a Local AI Copilot
A mid-sized machine manufacturer with 200 employees sells and maintains complex production systems. Its technical field service — 18 service engineers — works in a decentralized way: on-site at customer facilities every day, often with poor or no internet connectivity. When confronted with an unfamiliar fault, they used to call the home office or flip through paper manuals for hours. Design data, fault histories, and spare parts catalogues were spread across different systems — none of them usable in the field.
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