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IT & Software

IT Operations: Resolve Incidents in Minutes Instead of Hours

IT Operations: Resolve Incidents in Minutes Instead of Hours

An IT service provider with 80 employees manages the critical IT infrastructure of 40 mid-sized business clients — servers, networks, backups, cloud connectivity. When an incident strikes, hundreds of log entries, monitoring alerts, and support tickets arrive within minutes. On-call technicians had to wade through this flood of data manually to find the root cause. Every hour of downtime costs clients an average of €12,000.

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Software Development: AI-Powered Code Review Without Cloud Risk

Software Development: AI-Powered Code Review Without Cloud Risk

A software service provider with 120 developers builds bespoke enterprise software — accounting systems, ERP integrations, industrial control software. Code review by senior engineers was the primary quality gate — but also a major bottleneck: every pull request waited an average of 2.4 days for a human review.

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SME: Understand and Modernise Legacy Applications

SME: Understand and Modernise Legacy Applications

A manufacturing company with 350 employees relies on a bespoke ERP solution built in 2003 — 180,000 lines of COBOL and VBA, no documentation, the original developer gone for 12 years. The system runs, but nobody fully understands it. Every change is risky. A replacement project had been abandoned three times because nobody could define what the legacy system actually does.

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